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Benefit Burden Puts GM in Slow Lane

The automaker has ample financial reserves for now. But CEO Rick Wagoner must find a way to cut pension obligations and retiree health costs.

By John O'Dell
Times Staff Writer

April 24, 2005

Is General Motors Corp. another Social Security crisis in the making?

As Washington lawmakers debate what to do about the underfunded federal retirement program, the Detroit automaker is grappling with its own giant pension and healthcare mess.

And as with Social Security, fixing GM won't be quick or easy.

The problem, in a nutshell, is this: GM doesn't sell enough cars and trucks to justify its current production capacity. Although closing more plants and laying off more workers would save some money, it wouldn't ease the company's benefit burden, which totals nearly $150 billion.

GM Chief Executive Rick Wagoner believes the company can manage its way out of trouble, but generations of GM executives have failed to stem a steady decline in market share, which fell to 25.8% in this year's first quarter from 42.3% in 1984. Now, some financial analysts are even willing to talk about Chapter 11 bankruptcy as a radical move to buttress GM's eroding finances.

If the company sought bankruptcy protection, "contracts with the union and their existing healthcare agreements could be renegotiated, they could offload their pension obligations [onto the federal government] and they could get rid of fixed costs," said Paul Newton, automotive analyst in the London office of economic consulting firm Global Insight.

Wagoner and other company executives dismiss such talk as nonsense, but that possibility is of prime concern to many of GM's 160,000 U.S. workers and 440,000 pensioners and their dependents.

Outside a GM plant in Pontiac, Mich., Fred Spearing, who builds prototype vehicles, said: "Everybody is walking on eggshells right now out of fear they will be laid off or even lose their retirement" benefits.

Like the Social Security system, GM has ample financial reserves — for now. The company has $19.8 billion in cash reserves, more than enough to fund this year's $5.5 billion in healthcare costs.

But Wagoner, who declined to be interviewed, must find a way to reduce the company's so-called legacy costs: $87 billion in pension obligations and $60 billion in retiree healthcare benefits. He has said that healthcare costs have reached a "crisis" stage and that GM needs to talk candidly with the United Auto Workers about finding a solution; the company also has suggested reducing other benefits.

GM says it has 2.5 retired workers for every 1 active employee — a ratio much greater than the forecast for the Social Security program when baby boomers have retired and there will be an estimated 1 beneficiary for every 2.1 active workers.

All told, Wagoner said, these costs add $1,500 to the price of each GM vehicle; that compares with about $300 for Toyota Motor Corp. in this country.

GM needs a considerable amount of outside help, especially from the UAW — which represents 120,000 hourly GM workers in the United States — to make a dent in its liabilities, analysts say. For example, the company would save more than $900 million a year if its hourly employees paid for the same share of healthcare costs as do its 40,000 salaried workers, said John Devine, the company's chief financial officer.

UAW officials have said there is room within the existing contract to deal with those issues without having to reopen the accord. A new UAW contract won't be negotiated until 2007.

The two sides are talking: The first session on healthcare issues was held this month. Wagoner has put Gary Cowger, 57, formerly president of GM North America, in charge of working with the union.

General Motors needs "to have a discussion with the UAW about giving up some benefits for current retirees so there will be something in the kitty to pay for future retirees who are current workers," said Maryann Keller, a former Wall Street automotive analyst who runs her own consulting firm. "Short of that, no one will be getting anything in the future."

GM's problems today are the cumulative effect of decades of mismanagement that it has fallen on Wagoner to repair, industry analysts say.

"GM's legacy costs are largely the result of shortsighted thinking going back 40 or 50 years," said Gerald C. Meyers, a business professor at the University of Michigan. After World War II, workers demanded better wages, and automakers "didn't want to pay it out directly, so they decided to give their workers a lot of benefits instead," he said.

The company's slide began with the 1973 Arab oil embargo and long lines at the gas pumps. People started buying Japanese economy cars, and the federal government began demanding improved emissions and more safety features. GM soon was spending its cash on smog controls and better bumpers.

In the 1980s, then-CEO Roger Smith started looking outside the auto arena for profit. He had "the wild idea of transforming GM into something different than an auto company," Meyers said. "He got them into electronic data processing and satellite television and took his eye off the ball."

GM posted a record $23-billion loss in 1992. Smith had retired two years earlier, and a fed-up board ousted his replacement, Robert Stempel, and asked longtime executive John Smith Jr. to take over. He was followed by Wagoner.

Aside from shrinking GM's liabilities, Wagoner's other immediate challenge is to sell more cars and trucks in North America, which accounts for about 75% of its global revenue and 60% of its vehicle sales.

Since 1931, GM has held the title of the world's largest automaker, but Toyota is poised to overtake it in the next five years. Meanwhile, in the United States — the biggest auto market — GM continues to lose ground. Despite the automaker's introduction of 17 models this year, most analysts predict a further sales decline for GM, while import brands continue to grow.

Last week GM posted a $1.1-billion loss because of declining North American sales and soaring healthcare costs, its worst quarter since 1992. The company did not offer guidance for its results for the rest of the year.

Not surprisingly, GM's stock has traded near a 13-year low, closing Friday at $26.74, up 73 cents, on the New York Stock Exchange.

To try to turn things around, Wagoner took charge of GM's unprofitable North American auto operations a few weeks ago. The 52-year-old executive believes that adding promising new models, restructuring the company and trimming healthcare costs will spark a rebound.

After decades of downsizing — GM has closed five plants in the United States and cut its automotive employment by 40% since 1992 — the company still has the manufacturing capacity to supply 35% of the market, which some analysts say is too much. "It ought to shrink itself to 25%," said auto market researcher Daniel Gorrell of La Jolla-based Strategic Vision Inc.

After eliminating Oldsmobile last year, GM has eight brands in the United States: Chevrolet, GMC, Cadillac, Buick, Pontiac, Saturn, Saab and Hummer. Critics say the company is still burdened with too many average vehicles to command consumer loyalty.

GM Vice Chairman Bob Lutz recently described Pontiac and Buick as "damaged" units and said the company would consider eliminating another brand if sales didn't pick up. He later amended his remark to say the company might cut various poor-selling models rather than an entire brand.

Between 1994 and 2004, Pontiac's volume fell 23% and Buick's sales plunged 43%. Buick is GM's oldest brand, with a median buyer age of 70; Pontiac is aimed at younger customers and has a median buyer age of 45. The two brands have languished because they were saddled with outdated models, analysts say.

"They haven't been taking many risks" in product design, Bruce Belzowski, an auto analyst at the University of Michigan, said of GM.

The company hopes to stem the slide with a new lineup. But its Buick LaCrosse, Pontiac G6 and Chevrolet Cobalt have some of the highest buyer incentives of any new models, reducing their profit margins. And sales of GM's most profitable offerings — sport utility vehicles such as the Chevy Suburban and the GMC Tahoe — are slowing as gas prices remain aloft.

The company has relied heavily on rebates, low-interest financing and discount pricing to lure buyers. GM spent more than $3,000 per vehicle on incentives last year, the highest in the industry. All of GM's profit in 2004 came from GMAC, its financing and insurance arm.

Further, as Toyota and Honda Motor Co. created buzz with their gas-stingy hybrid cars, GM's first hybrid — a Chevy Silverado pickup — was lampooned by some critics for getting only two extra miles per gallon.

Instead of putting money into the development of fuel-efficient, low-emission engines years ago, GM spent it on a misguided expansion in Europe and Japan, said Peter Morici, a business professor at the University of Maryland. As a result, GM now has to buy 60,000 low-emission six-cylinder engines a year from Honda for its Saturn Vue SUV.

Wagoner has acknowledged that GM allotted too little effort to new products in the past but says that's changing.

The 73-year-old Lutz, credited with a string of hit products when he was president of Chrysler Corp. in the 1990s, was hired out of retirement in 2001 to pump up GM's product strategy. The company is "taking the necessary steps to right this ship," Lutz said during the New York Auto Show in late March.

Lutz-influenced designs will start appearing with the two-seat Pontiac Solstice roadster this year and a sister model, the Saturn Sky, in 2006. New GM pickups and larger SUVs will follow next year and in 2007.

As General Motors puts its hope in future models to get back its momentum, some of the rank and file remain worried about the present.

On a break from her job assembling prototype vehicles at the factory in Pontiac, Jill Christian summed up her employer's plight: "We are no longer the innovator; we're the albatross."

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Times staff writer Jerry Hirsch contributed to this report from Pontiac, Mich.